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The global adjustment fee is a line item on your energy bill that is dependent on your Peak Demand Factor. Class A customers have the flexibility to lower this fee by lowering their Peak Demand Factor, while Class B customers pay a set rate. Learn more about Global Adjustment in our blog.

Class A customers are customers that participate in the ICI program. There are specific requirements to become eligible as a Class A customer outlined here. For more information and assistance in becoming a Class A customer, reach out to us!

Your Peak Demand Factor is your percentage of consumption during the top 5 peak hours of your base period (May 1 – Apr 30). This is calculated by adding your total consumption during the top 5 peaks and dividing by the total system-wide consumption. This PDF is then used to calculated your Global Adjustment charge on your energy bill. By lowering your PDF (curtailing during peaks), you can decrease the GA charge. Click here for a more detailed explanation of Peak Demand Factor.

Demand Response is an incentive program for energy consumers to curtail their demand during times of high stress on the grid. Demand Response customers get paid a recurring fee for being on standby to curtail their load. As a DR aggregator Edgecom Energy can simplify your participation and help you earn up to $60,000/MW/Year. For more information, read our blog on Demand Response.

Capacity Auction is the name for Ontario’s Demand Response program.

pTrack® is Edgecom Energy’s peak prediction solution. Powered by AI and cutting-edge data science, pTrack® delivers the highest accuracy with the fewest curtailment calls. By knowing ahead of time when a peak will occur, you can plan curtailment, minimize disruption to your productions, and still reap the benefits of the ICI program.

dataTrack™ is a real-time dashboard for monitoring energy, water, and gas usage. Gain instant access to all your facility’s data, costs, insights, and more, all in one place. Whether you leverage Edgecom Energy’s plug-and-play IoT hardware, or integrate with existing systems through our open API, dataTrack™ will seamlessly integrate into your operations.

A Demand Response Aggregator is a company that helps lower capacity consumers pool their load and participate in the Demand Response program. As a DR aggregator, Edgecom Energy removes all the administrative complexities and reporting from customers, and ensures you get the most out of your DR revenue.